• No ad agency has a perfect record when it comes to retention.

    Dead Man Walking: 5 Steps to Save a Client

    If you’ve been invited by one of your clients to participate in an agency review process, it’s probably too late. There are exceptions of course – if the review is a corporate […]

     
  • You need a new business rainmaker.

    Ad Agency – New Business Rainmaker

    What makes a great ad agency new business rainmaker? I was recently doing some account service training with a small agency down south, and as par for the course, I asked about […]

     
  • The latest circulation figures for U.S. newspapers show a continued decline in the number of readers at most major publications.

    #BreakingNews: Newspapers Give Up

    After years of failed attempts, a group of national newspaper publishers have decided there is no way to solve the problem of declining newspaper readership. At the 123rd annual meeting […]

     
  • Unless you’ve made the effort to define your agency’s brand, you’re likely to miss one opportunity after another.

    Ad Agency Branding Leadership Lesson

    We have been shouting from the roof tops that the agency brand is the most important element of new business. Sadly, there are many agencies that feel their brand is […]

     
  • How can you get into that perfect review from the outside?

    Crashing an Account: How to Get In That New Business Review

    Everything’s at stake for the agencies in the pitch, and there you are, on the outside looking in. Have you ever wanted that peculiar great client, one that is perfect […]

     
  • You need to be super in new business. Just generate new business leads!

    Ad Agency! Stop Spitting in the Wind for New Business!

    I once worked with one of the best new business gurus in the world, and he always told me, “give me enough new business leads, and I can double the […]

     
  • Don’t be a junk food ad agency.

    You Are What You Eat In New Business

    If “good agencies” want to become “great agencies,” they must attract higher-end clients. Sounds simple, right? That said, it’s shocking how many good agencies only attract average, or worse, bad […]

     
  • If you team is begging for new business help, what do you do?

    How to Tell Your Boss It’s Time for New Business Help

    There is no secret manual providing clear direction on how to build and grow a successful marketing communications firm. We feel agency leaders need to get their heads around the […]

     
  • Perhaps some rules of etiquette and conduct are needed in new business.

    Code of the New Business Professional

    I’ve worked in new business for many years, all over the world, and have had the pleasure of meeting some of the best and brightest. One of my greatest joys is […]