Is your marketing firm thriving in this new world? Or is it stuck in the past, trapped by old perceptions long out of date?

changing world

Many agencies are feeling trapped.

In this new world where clients are coming and going like snippy eaters at a food court, browsing, looking, and sampling, new business has to be a priority. Just like it is with design firms, promotion companies, and specialty suppliers where the rule of thumb is 10% of manpower has to be involved in new business. Most agencies are operating at a fraction of that. The pressure is on to make agencies perform as communication vendors, not long-term marketing partners. The ad agency-of-record designation is going the way of the dinosaur. Not extinct yet but bleeding badly and wobbling at the water hole.

Change is a process, not an event. There is no clear line that indicates we’re now here, and no longer over there. And changing an agency can never happen in an instant. No big announcement, no simple kick-off session, or even fancy project name will transform an agency overnight. If you want to change you have to understand where you are today.

Changing World: 

 
Old World
New World
Corporate CEOs Want marketing partner Want marketing off desk
Agency Contact w/ CEO Frequent Impossible
CEO’s trusted advisor Agency president Consultant
PR contact with CEO Press releases Possible strategic resource
Agency meets where? Chairman’s boardroom Marcom office
Client-side: CEO “Help me market” “Help me brand once”
Branding It’s package design It’s everything
Branding is for… Big companies only All companies
Marketing Dept All the glamour None of the glamour
Marketing objectives Create big leaps forward Sustain where we are
Marketing Dir. A career An 18-month stop
Marketing Dr. fun Entertained by agency Entertained by agency search
Marketing Dir. focus Great ads to promote Great results to promote
Ad manager’s focus ‘Atta boys for creative ‘Atta boys for budget
Delivery time This month This afternoon
Advertising 75% of Budget 25% of Budget
Account Service role Manage the brand Manage the project
PR’s role Create news Create brand energy
Below-the-line services Agency disdain Extend brand equity
Internet Marketing curiosity Major marketing weapon
Design Firms Do collateral Do agency’s job
Freelancers Agency resources Agency threat
Media Strategy Too specialized for clients Too specialized for agencies
Media Buying Create highest impact Buy cheapest rate
Agencies compete on Creative Price
Agency holding Co. Buy agencies Act as agencies
Industry’s new hurtle Working with budget Working with purchasing
Industry’s new threat Clients invest in Macs Clients invest in Lean 6Sigma
Ad Agencies say “Call us” “Call us something else”
Successful Firms Most firms Those in step

 

If you aren’t sure about your new business performance in this new world so very fast approaching, consider our DayOne program.

DayOne takes your senior management through a hard look at your agency’s current new business program and shows you how to grow your top line. Included are measures of success, growth objectives, lead generation, first visit performances, what the standards are and how to work with clients while avoiding vendor-type relationships.

You’ll see what closing skills are needed and why agency targeting and agency branding are so vital. DayOne is conducted on site in one day by one of our senior new business consultants. It’s an action meeting that encourages senior management to make important decisions in a systematic way on a wide variety of choices and opportunities. The program even includes an important learning segment on how to use chemistry to win new business and keep existing clients. 

For more information, schedules and costs on DayOne, contact Sanders Consulting Group at 412.897.9329. The agency world is changing fast. And smart agencies understand that new business priorities are changing even faster.

 
 
Photo by umerr2000 And more great work here
Category Old Paradigm New Paradigm
Corporate CEOs Want marketing partner Want marketing off desk
Agency Contact w/ CEO Frequent Impossible
CEO’s trusted advisor Agency president Consultant
PR contact with CEO Press releases Possible strategic resource
Agency meets where? Chairman’s boardroom Marcom office
Client-side: CEO “Help me market” “Help me brand once”
Branding It’s package design It’s everything
Branding is for Big companies only All companies
Marketing  dept All the glamour None of the glamour
Marketing objectives Create big leaps forward Sustain where we are
Marketing Dir. A career An 18-month stop
Marketing Dr. fun Entertained by agency Entertained by agency search
Marketing Dir. focus Great ads to promote Great results to promote
Ad manager’s focus ‘Atta boys for creative ‘Atta boys for staying on budget
Delivery time This month This afternoon
Advertising 75% of Budget 25% of Budget
Account service role Manage the brand Manage the project
PR’s role Create news Create brand energy
Below the line services Agency disdain Extend brand equity
Internet Marketing curiosity Major marketing weapon
Design  firms Do collateral Do agency’s job
Free lancers Agency resources Agency threat
Media buying Too specialized for clients Too specialized for agencies
Media strategy Create highest impact Buy at cheapest rate
Agencies compete on Creative Price
Agency holding Co. Buy agencies Act as agencies
Industry’s new hurtle Working with budget Working with purchasing
Industry’s new threat Clients invest in Macs Clients invest in Lean 6Sigma
Ad Agencies say “Call us” “Call us something else”
Successful Firms Most firms in category Those in step with new realities